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FAQs

How long will it take to get my orders?

Because of the high volume of orders coming in during our current sale, dispatch may be slightly slower than usual. Don't worry though — every order goes out within a 24–48 hour timeframe.

From there, delivery usually takes around 5–7 business days, depending on where you live.

How do I care for my items?

1. Wash by hand or on a gentle setting: Treat your shapewear kindly to keep it looking great. Hand washing is the most delicate option, but if you'd rather use the machine, choose a gentle cycle.

2. Choose a mild detergent: Strong detergents can wear down the fine fabrics in shapewear, so stick to something mild. Skip the fabric softeners and bleach too, since those can harm the material as well.

3. Let it air dry: Once washed, keep your shapewear out of the dryer. Lay it flat or hang it up to dry naturally, and keep it away from direct sun so the colors don't fade.

4. Store it with care: To stop your shapewear from losing its shape, fold it neatly and tuck it into a drawer or hang it up. Avoid leaving it in direct sunlight or a humid spot.

5. Swap it out when needed: Shapewear is built to shape and support you, but the fabric's stretch fades over time. Replace yours once it stops giving the support you want or shows signs of wear and tear.

Any questions?

Our customer care team would love to assist you: heyshapeclothing@gmail.com

Our support team is available Monday through Friday, 8am–8:30pm. Typical response time: 24 hours

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