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HEYSHAPE Shipping

On this page you'll discover everything about how we ship, how long it takes, and the steps to follow if anything goes wrong.

FAQs

When Will I Receive My Order?

Orders typically arrive within 5–7 business days once they've been processed. We always aim to hit that window, but please keep in mind that holidays, weekends, or unforeseen carrier hiccups can sometimes cause a slight delay. Thanks so much for bearing with us!

How Can I Track My Order?

As soon as your package leaves us, we'll send you an email containing your tracking number along with a link to monitor its journey. Can't find that email? Take a quick look in your spam or junk folder. Still no luck? Reach out to our support team and we'll sort it out for you straight away.

What Happens if My Order Is Late?

If 7 business days have passed and your order still hasn't shown up, start by checking the tracking link in your shipping confirmation email to see where it stands. If there are no updates or something feels off, please get in touch with us and we'll make sure it's taken care of.

Do You Offer Expedited Shipping?

For now, standard shipping is the only option we provide. That said, we're actively working behind the scenes to roll out faster delivery choices soon.

Need Your Order by a Specific Date?

We completely get it when you need your shapewear ready for a big occasion! Try to place your order with plenty of lead time so there's room for any potential delays. We can't guarantee arrival on an exact day, but we'll do absolutely everything we can to get it to you as quickly as possible.

Still Have Questions?

Our team is always happy to help! Got another question about shipping or delivery? Reach out to us here.